Jetbahis Terms and Conditions

This summary outlines key rules governing use of Jetbahis and the rights and obligations of players. For the complete official terms, please review the full document on this site.

Operator and License

Jetbahis is operated by Throne Entertainment B.V., located at Mercuriusstraat 15, Willemstad, Curaçao. The operator's Curaçao Gaming Authority licence reference is published on the site as OGL/2024/1585/0822. This summary reflects the licence information as displayed; it does not constitute an independent statement of current validity or renewal status.

Account Registration and Personal Data

Registration is open only to individuals aged 18 and over. During sign-up, players must supply truthful and complete information. Supplying false or misleading details renders an account registration void. Each person, residential address, IP address and computer may only have one account. Creating additional accounts will result in suspension or closure, with bets voided and withdrawn funds subject to recovery.

Account Currencies and Payment Processing

Jetbahis accounts operate in EUR or TRY. Minimum deposit across payment methods is 5 EUR or 10 TRY, though individual payment providers may set higher thresholds. Players are responsible for any currency conversion or exchange costs when depositing in a currency other than the account denomination.

Withdrawals follow these standards: minimum 10 EUR or 50 TRY per transaction, maximum 4,000 EUR or 10,000 TRY per transaction. Processing normally occurs within 24 hours; additional verification may extend this period. Following a recent deposit, the total amount wagered must equal or exceed the deposit amount before a withdrawal request can be approved. Jetbahis reserves the right to process payments through a method different from the player's request.

Identity Verification and KYC Deadlines

Age and identity proof may be required at any time. Acceptable documents include identification, payment system records and utility bills. Documents must be in Latin or Cyrillic script; a video demonstration may be requested if documents do not meet this requirement. When documents are requested as part of a withdrawal, they must be supplied within two weeks. Failure to provide them within that period results in withdrawal cancellation and account suspension. Processing of withdrawals begins only after requested documentation has been successfully verified.

Bonus Wagering Requirements

Each promotion carries specific terms. In the absence of promotion-specific conditions, standard wagering applies: sports bonuses require 20 times the bonus amount at minimum odds of 1.60; casino slots and virtual sports require 30 times wagering; live casino and table games require 90 times wagering. Bonuses typically remain active for 30 days from activation. Free spin winnings must be wagered within 72 hours. Maximum bet amounts in casino games are 6 EUR per spin or 0.50 EUR per line, or the equivalent in other currencies. A single bonus applies per person, household and IP address. System bets, cancelled bets and cashed-out bets do not contribute to wagering completion. Withdrawing or cashing out before wagering is finished may forfeit the bonus and associated winnings. Cancellation of a bonus also forfeits bonus funds and any winnings derived from them.

Restricted Countries and Jurisdictions

Access is prohibited from certain countries and territories named in the official terms. Players are responsible for verifying their location's eligibility before registering. Use of Jetbahis from a restricted location may void withdrawal rights and refund protections. The full restricted-location list appears in the complete published terms.

Dormant Account Fee

An account becomes dormant after 12 consecutive months without login. Once dormant, a monthly administrative charge of 10 EUR, or the equivalent in the account's designated currency, may be deducted from the account balance. Regular login and account review help players avoid this charge.

Complaints and Dispute Resolution

Support inquiries and complaints may be directed to [email protected]. Email support is available 24 hours daily. Live chat operates between 11:00 and 00:00 each day. For unresolved complaints, the official terms direct players to curacao-egaming.com for further assistance. Players should retain records of all correspondence related to their complaint.

Changes to Terms

Jetbahis may amend these terms at any time without advance notification. Continued use of the platform after any change constitutes acceptance of the revised terms. Players are encouraged to review this document regularly and consult the official terms document on the site for the most current wording.